B I Z L E M
Engage your customers with our smart chat for quick service Engage your customers with our smart chat for quick service Engage your customers with our smart chat for quick service
Live chat

Engage your customers with our smart chat for quick service

Live chat for freeRule based automatic agent allocation & CRM updation. Project teams, private channels & chat history.
Engage your customers with our smart chat for quick service

Core features that helps
create a compelling customer experience

Smart agent allocation

The customer is always connected to the correct agent whether in a pool or premium. The allocation may be based on a history, load or other factors.

Tracking

The chat history is automatically retrieved and updated in CRM.

Omnichannel experience

The CRM is updated in seconds & the agent can co relate it with calls, mails or portal updates.

Quick time to value

01
Faster Resolution

Customer satisfaction increases and issues are resolved faster. Improved satisfaction

02
Reduce manual
effort & errors

Automated process with rule engines & workflow simplify the process of making a quotation, bring consistency and reduce the lead time

03
Consistent branding

The same template is applied to all the sales agents & the same policy enforced, bringing consistency across quotes.

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Video calling enhances the customer experience.

Get a face to a name & understand better

Powerful REST API’s & pre-integrated to popular platforms.

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Powerful Integration

Powerful Integration Middle ware, popular systems pre integrated.